The City Council of Oak Falls had recently approved the conversion of a wasteland on the edge of the city limits
to a multipurpose recreation and parks facility. Many organizations have seen this as a tremendous business opportunity as the site is quite large with a number of different kinds of structures proposed. Consider that you head up a medium-sized construction company that has won the bid to spearhead the project of building a "state of the art" ice rink and curling facility. You know there are a number of things to consider when it comes to planning. Although this is only one of the buildings on the site, yours is one of the first to be completed. You already feel like you're under pressure to have things organized and in place to ensure the facility is built on time and within the cost outlined in your bid as the City will be hosting the national curling championship within two years. There are several other construction companies involved with adjacent projects and there has been significant input by the City Council subcommittee about what should be happening in the process. The Committee has already made a number of comments about its concern with your organization's planning and will be assessing the project's progress in a week's time.
The pressure of this upcoming meeting has been at the back of your mind for several weeks, especially after the negative comments. You wonder if that's just part of the Committee's strategy to keep things moving or if you've taken on more than your company can handle. Your schedule for this week is full, but you feel like you must meet with your key site supervisors (6 in total) because you missed a meeting last week and there's some key info you'll need from them. You call to book the boardroom and find it is not available, so you send an urgent email to all involved advising them that the meeting will be held in your office. As you're pressed for time, you assume they'll know it's about getting a progress report from each of them, so you leave the email short and send it off.
It is now the morning of the meeting and you arrive at your office fifteen minutes late because you had to attend an important breakfast meeting prior to this one. You are surprised to find only a handful of the supervisors waiting for you, but it is just as well as your office is stacked high with boxes and couldn't have accommodated seven people. You proceed with drawing up of the agenda and to your annoyance many of the supervisors have not brought their reports and data. Without this, there's really no point in the meeting. In an attempt to lighten up your souring mood, one of the supervisors begins to discuss the previous night's hockey game. You suddenly remember that you have some of their report info in an email, so you go online to retrieve it. You are having trouble finding it within the hundreds of undeleted emails in your inbox, so you decide you'll have to meet later in the week.
After adjourning the meeting, your thoughts turn to the vacation you had planned with your family the next year — given the way things are proceeding you see that any vacation before the facility is complete will probably be impossible? You find yourself questioning your hectic lifestyle and longing for early retirement. Soon you are on a beach in the South Pacific enjoying the sun and surf. When you return to reality, you vow to clean up your email backlog, but you decide to leave that task for another day. Once again you begin to question where your time goes, you arrive at work early, leave late and take work home. In the past year you have spent little time with your spouse and children and it does not seem that your hard work has earned you any accolades at work either. Could the Committee be right about your planning?
1. Given what you've read about the case, outline what the Strategic Planning Process may look like for this company. (15 marks)
2. Explain which operational planning tools you would you use for the project and why. (10 marks)
3.Consider the meeting described in the case. How could it have been handled better? (15 marks
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