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write reports on managing the quality of services delivered to clients.

In the report, address the following


  1. Describe the organisation used to model responses, the community services sector it services, details of the client base, details of the services it delivers to clients, and a description of the organisational structure.
  2. Explain how you can establish the needs of clients.
  3. Assess service delivery models and determine whether the service delivery model in current use consistently meets quality standards. Explain.
  4. What strategies can be used to ensure workplace procedures and practices reflect best practice for the community service sector and to enhance sustainability?
  5. How can relevant legislative changes be identified and accommodated?

If there are gaps or areas of need of improvement in the delivery of client's services, what is the procedure for addressing them?

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