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This question was created from MAN4162-20202-1V-M-001 Customer Relations For Managers.docx https://www.coursehero.com/file/53722755/MAN4162-20202-1V-M-001-Customer-Relations-For-Managersdocx/

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1
Making the big decisions that drive the dollars to the bottom line is the most
important day to day activity of a CEO along with
Interacting with your customers and
employees
Raising employee salaries
Conversing with other CEOS
C Merging with other companies
4 points
QUESTION 2
1.
How did Mcdonald's Philippines improve customer service via technology?
C Contracted the help desk service from Fujitsu Philippines, Inc. (FPI)
Automated their drive thru window for improved customer service
: Offered on-line ordering for customers
Both Contracted the help desk service from Fujitsu Philippines, Inc. (FPI) AND
Automated their drive thru window for improved customer service
Both Contracted the help desk service from Fujitsu Philippines, Inc. (FPI) AND
Offered on-line ordering for customers

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Answers 1.Interacting with with your customer and employees 2.Both... View the full answer

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