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Scenario One of your team members complains that they are being bullied by a colleague at work. A
first step is to refer to organisational policies and procedures to support your management of
the situation. However, you find that none exists. After you manage the situation effectively, your supervisor suggests you form a reference group to develop a policy and procedure for
the future. a. What key stakeholder groups would you include in the reference group?
b. List the types of input these stakeholders may have in the decision.
c. What mix of consultation methods would you use? d. How might you communicate effectively with the reference group to ensure all
aspects are covered and consultation is effective? e. Why do you think the decision to write and implement bullying guidelines was a
timely decision?

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