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This question was created from ICTICT610-LG-day3.pdf


Case Study
Nirmal is the IT manager in a government department with more than 500 staff members
and six branches across Australia. His department has decided to acquire an enterprise
resource planning (ERP) system. An RFT for the procurement of the software was advertised
in a number of Australian newspapers. Two local companies responded to the
advertisement and sent their offers to the department. When Nirmal opened the envelopes
and examined the offers he found that company A's offer is slightly better than company B's
offer. To his surprise, company B's offer was made by his best friend Devraj, who is the
general manager of company B. Company A's software appeared to be easier to use and
easier to modify compared to company B's software. Although the initial cost of company B'
software appeared to be less than that of company's A, the former may require some 'tools-
consultants' to modify it and some 'business-consultants' to assist in running it, which might
eventually raise the total cost. To complicate matters more, Nirmal received a phone call
from Devraj, who urged him to favour his offer, as he is quite desperate to get this deal. He
also reminded him that the 'tools and business consultants' who might be needed in the
project will be recruited from his home country which means more jobs for his countrymen
and in turn more money sent home. Nirmal is indeed in a difficult position.
Question: Whose interest should be the ultimate ethical objective of an employee?

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