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Which of the following communication styles describes how directly people state their meaning in communication?

  • Internal/external locus of control
  • High/low power distance
  • High/low context
  • Proxemics



Conflict over women fighting in the U.S. Army is which of the following?

  • Conflict over the display of gender inappropriate traits 
  • Conflict over a violation of cultural norms 
  • Conflict over changing gender roles
  • All of the answer choices are correct.



Which of the following sayings would most likely be from a culture with an internal locus of control?

  • "You can't fight the government."
  • "What happens is the will of the gods."
  • "We make our own destiny."
  • "It was his fate."



Which of the following is the best way to address miscommunication caused by conflicting cultural communication styles?

  • Observe that miscommunication may be due to a cross-cultural difference and open a discussion with the other person.
  • Propose establishing a new set of communication norms within the relationship to keep all participants on equal footing.
  •  
  • Try to adopt the communication style of the other person to facilitate communication and build his or her comfort level.
  • Insist that the other person adopt your own cultural communication style to facilitate communication and build your comfort level.



Which of the following best describes a future-oriented culture?

  • A culture that holds firmly to past traditions as building blocks for the future
  • A culture that treats all members as equals due to modern movement toward democracy and equality
  • A culture that shows a willingness to abandon tradition or historical norms when outdated
  • A culture that sees events and situations as being primarily controlled by fate or destiny 



"Tolerance for ambiguity" describes the degree to which an individual, influenced by __________, feels confident functioning in an ambiguous situation.


  • power distance
  • cultural fluency
  • cultural norms
  • cultural competency



Proxemics uses __________ as a symbol.

  • positioning and space
  • detachment and space
  • conversation and positioning
  • space and conversation



Terri was a young professional woman and a member of a high context culture. She had lived with her roommate, Alicia, for about a year. Alicia was a member of a low context culture. They were friends but had frequent arguments about various issues that arose from living together. Because their lease was due for renewal and they were unsure of whether or not they wanted to continue living together, they decided to have a long talk to review the past year. 

Based on the information given, which of the following statements would most likely indicate that a conflict between Alicia and Terri might be due to cultural worldview differences?

  • "Alicia, your friends made way too much noise last night. I had to get up for class today at 6:30, and I'm exhausted."
  • "Terri, please make sure your half of the electric bill is on time next month. I don't have enough money in my account to cover you."
  • "Alicia, can we watch something on TV other than football once in a while? It's a boring sport. Let's watch basketball instead."
  • "Alicia, don't shout at me when we're talking. I know you're just trying to make a point, but I find it incredibly rude!"



Negative perceptions of gender traits often cause __________.

  • role changes
  • cultural norms
  • stereotyping
  • cultural dialogue



The individualist worldview believes that an individual's interests, beliefs, and goals are __________ the harmony of the group to which that individual belongs.

  • less important than
  • more important than
  • comparable to
  • as important as



oy was the new CEO of a large company in a culture with typical biases about gender and power. She had been in her job for only three months.

As she reviewed performance reports and other information about the changes she implemented in the company, she saw that most of her new projects had not been started by her staff and that many of her new policies were not being followed.

Joy had been with the company in lower positions for many years and had always been successful as a manager. She remembered that when the previous CEO took over, his policies were immediately implemented.

Which of the following, given the information above, is the most likely explanation for why Joy's policies and projects have not yet been implemented?

  • Other employees are uncomfortable with a woman in a position of great official power.
  • Joy's policies and projects violate the rules and norms of the organizational culture.
  • Joy has not proven herself trustworthy as a CEO.
  • There is conflict within the company preventing Joy's policies from being implemented.

Answer & Explanation
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