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to ensure your plan meets specifications of the customers in terms of cost, time and quality, what you can do ?
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to ensure your plan meets specifications of the customers in terms of cost, time and quality, what you can do ?

  1. the business plan will have standards set for customer service. what might the content of these standards include ?
  2. what are the main reasons that poor work performance is exhibited by staff members?
  3. what types of information might you need to record and report?

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