QUESTION 1 1. In an appraisal rating scale it is best to use even...

QUESTION 1 1. In an appraisal rating scale it is best to use even number scale points, such as four or six, to discourage users from automatically focusing on a midpoint. True False 3 points QUESTION 2 1. The most significant influence on HR was the Humanistic Movement. True False 3 points QUESTION 3 1. An investigation by the U. S. Department of Labor (DOL) of the organization's compliance with the federal wage-and-hour laws: Can be avoided by deferring the investigation to the comparable state agency that operates under considerably looser rules. Is invariably a routine audit of practices for which the organization is notified weeks in advance. Is often triggered by a complaint from a present or former employee whose identity is shielded by the DOL. Is conducted primarily to determine whether the organization's finance and human resources staff are fully conversant with wage-and-hour law. 3 points QUESTION 4 1. Many organizations allow legal orders to be served to employees at any location in the work site. True False 3 points QUESTION 5 1. The manager is positioned too closely to the department's operating problems and needs to be an effective teacher. True False 3 points QUESTION 6 1. Employees can seek union representation at any time. True False 3 points QUESTION 7 1. The U. S. government is ordering discontinuation of the process of freely sharing wage and salary information among organizations because: Too much erroneous information was regularly disseminated by individuals who were unqualified to conduct such surveys. Individual organization's conducting their own surveys were infringing on the territory of trade associations and professional survey firms. An uncontrolled variety of survey designs rendered most of the data that was gathered only marginally usable. The open salary survey activity was judged illegal under existing anti-trust legislation. 3 points QUESTION 8 1. An employee who is discharged for cause is legally eligible for unemployment compensation. True False 3 points QUESTION 9 1. Supervisors are entitled to maintain secret files on selected individuals. True False 3 points QUESTION 10 1. Most experts consider which of the following pieces of legislation to be the most far-reaching and important in personnel matters? The Civil Rights Act The Wagner Act The Taft-Hartley Act The Americans with Disability Act 3 points QUESTION 11 1. A departmental new-employee orientation program: Is not necessary for new employees who attend an organization-wide orientation. Addresses such matters as the organization's structure and leadership, employee benefits, performance appraisal process, dress code, parking, security, infection control, and universal precautions. Should include an introduction to the people in the department and to the physical space, equipment, processes, and special department policies. Is sufficiently unimportant that it is often recommended to bypass the orientation and place the employee directly in the job. 3 points QUESTION 12 1. Courts have held organizations liable for sexual harassment by a manager even if senior managers did not know about a relationship. True False 3 points QUESTION 13 1. Since employee attitude is so important, it is essential to always have "attitude" prominently featured as an appraisal criterion. True False 3 points QUESTION 14 1. Which of the following is true? Violence in the workplace is always due to stress Violence is similar to other forms of human behavior in that it is an action in response to a condition, need, or demand. A department manager's best approach to workplace violence involves following company rules. Persons who commit violent acts in the workplace are usually underpaid. 3 points QUESTION 15 1. A health care provider organization's new-employee orientation plans are mandated by accreditation and regulatory agencies. True False 3 points QUESTION 16 1. All employees have the right to review their own personnel files and may do so in private. True False 3 points QUESTION 17 1. There is little value in regularly appraising the performance of an individual who regularly does standard work and can go no higher in position or pay. True False 3 points QUESTION 18 1. It is important for the manager or human resources to conduct all of a department's training sessions; it is inappropriate for non-managerial staff to teach other non-managerial staff. True False 3 points QUESTION 19 1. A particular strength of the team appraisal process lies in the implicit assumption that all team members perform at an equivalent level. True False 3 points QUESTION 20 1. Employee handbooks, like employee contracts, may contain promises or guarantees. True False 3 points QUESTION 21 1. Documentation related to employees should be completed on a timely basis. True False 3 points QUESTION 22 1. Which of the following is not a true statement? Close supervision is associated with lower productivity. Supervision that is more lenient is associated with union representation elections. Giving people responsibility and some control over their work is associated with Theory Y. Legalistic management is slowly increasing. 3 points QUESTION 23 1. Security commonly has the responsibility to recover keys, employee identification cards and other organizational property. True False 3 points QUESTION 24 1. It is not necessary for a department manager to know how the compensation systems works because such systems are the responsibility of human resources. True False 3 points QUESTION 25 1. Scientific management was based on statistics to achieve precision. True False