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Describe the characteristics of challenging customers 

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I real sense the customers are the business owners .This is because they are one who provide the
business. At the same time there are customers who are hard to treat appropriately this is because...

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They may be openly hostile. they may openly be hostile to the seller... View the full answer

They don't regard your time. They treat you like a worker. They are a specialist in your field. They let you know how to... View the full answer

Language and/or cultural barriers Stereotype towards older customers i.e. cannot make decision and having little... View the full answer

answer The characteristics of challenging customers  There are different types of challenging customers with their unique... View the full answer

1) The critical customer The critical customer will evaluate every single detail and complain about it; from the way you fold... View the full answer

Attached is a comprehensive document on... View the full answer


Challenging customers are a threat to business if not handled well by the sales person.
They come in different ways and with different behaviours. The...

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