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This is example: EuroMotor Works (EMW) is a manufacturer of family automobiles and has enjoyed real success in serving a small, but profitable,...

This is example:

EuroMotor Works (EMW) is a manufacturer of family automobiles and has enjoyed real success in serving a small, but profitable, segment of the U.S. market. EMW's vehicles are renown for safety and durability. But this success brings problems. EMW must provide dealers with repair parts for five different models, many of which have changed significantly over the years. Yet, the success of EMW's strategy depends on strong service from dealers--to keep customers happy, word-of-mouth favorable, and repeat sales strong. The company operates 10 U.S. parts warehouses and ships to dealers by common carrier truck. As the number of older models still in service has increased, dealers have begun to complain about the long re-stock time and the large number of parts they must keep in stock to handle the discontinued models. Some customers face a long wait for parts before the dealer can fix a car.

 

Can you identify the problem and give recomendation to the company?

 

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