I am working on an assignment for proability and statistics and I'm having trouble getting started on this problem. Can you help get me started?

A cell phone company wants to determine if its cell tower, which can simultaneously process 20,000 calls, will be able to handle call volume in a rapidly growing area for the next 5 years. They collect the following data:

- The current population serviced by this cell tower is 65,000.

- If the mean number of concurrent telephone users is 11,000, what is the probability that the tower will be able to handle the call volume 3 years, 4 years, and 5 years from now, assuming that the population of the area grows at 8.3% per year?

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