Clinical Dilemma Activity: STUDENT Student to Faculty Incivility I. ScenarioHistory of Present Problem:
Susan Sandstrom is a 21 -year-old first year nursing student at a local community college. She consistently received As without having to study at length in high school, and continues to work 20-30 hours a week as a nursing assistant to avoid having student loan debt. Nursing is a much more difficult major than she expected and she has been overwhelmed by the amount of content that she needs to know and the hours of studying required. Despite using all available time in her schedule to study, Susan has been averaging 80% on her exams. If she does poorly on the final, she may fail the program.
Susan has been increasingly frustrated by Joan, her current classroom instructor, whom she feels is the reason for her poor examination grades this semester. Instead of addressing her concerns directly to Joan, Susan openly shares her negative opinions of Joan to other students, as well as on her Facebook page. Numerous students share her negative assessment of Joan and "like" her comment that "Joan is the worst instructor ever who should go back to clinical practice where she belongs."
What data rom the histories is im ortant & RELEVANT; there ore it has clinical si ni cance to the nurse?
RELEVANT Data from Present Problem:
Clinical Si nificance:
Il. The Dilemma Begins...
Though Joan is a clinical expert in ICU where she practiced for over twenty years, this is her second year teaching. Susan begins coming late to class, and texting on her cell phone to other students even when Joan is lecturing. Joan is reviewing the most recent exam questions with the class when Susan raises her hand and states, "That question was written so poorly. I can show you from the textbook that your answer is not the only correct one. If you've never taught this content before, how can you be so sure that you got this one right?"
What data rom the current concern is im ortant & RELEVANT; there ore it has clinical si ni ccance to the nurse?
RELEVANT Data from Current Concern:
Clinical Si nificance:
Ill. Resolving the Dilemma
1. Identifying data that is RELEVANT, what is the essence ofthis current dilemma?
2. What additional members ofthe nursing department could be utilized in this situation? Why?
3. What is the priority?
4. What interventions and/or principles can be used by both the student and educator to successfully resolve this dilemma?
5. What is the expected response that would indicate interventions were effective?
6. What is thefaculty likely experiencing/feeling right now in this situation ?
7. What is the student likely experiencing/feeling right now in this situation ?
8. What are the uncivil behaviors demonstrated by the student in this situation?
9.How could civility be experienced in this situation instead of incivility?
10. What have you learnedfrom this case study that you will incorporate into your practice?
303,122 students got unstuck by Course
Hero in the last week
Our Expert Tutors provide step by step solutions to help you excel in your courses