You are working as an Enrolled Nurse in a rehabilitation unit and while on your break you check your social media account and notice that one of your...
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You are working as an Enrolled Nurse in a rehabilitation unit and

while on your break you check your social media account and notice that one of your colleagues, who is a friend of yours, has posted some information relating to one of the patients on the unit. 



-What ethical principles and regulatory responsibilities do you need to consider in this situation?
-Provide a definition for the term 'advocacy' and describe how you would advocate for the patient in this situation?
-You are asked by your supervisor to provide feedback to the colleague who has posted this information on social media. Describe at least four strategies you could use to deliver a constructive outcome when providing this feedback
-Provide an example of the feedback you could provide to your colleague, using appropriate language and a respectful manner 
Case Study 3 
David is a 58-year-old cardiac patient who had been verbally aggressive over the last two days since he has been admitted to the ward. You have been asked by the manager to have a chat with David to see how he is feeling. 

-Define what a closed ended question is. Provide at least (2) examples of closed ended questions you would use with David as you chat with him. 
-Define what an open question is. Give (2) examples of open ended questions you would you use with David as you chat with him?  
-Define the term 'Active Listening' and provide at least (1) example of how this could be used when chatting with David.
-Identify what constitutes effective communication in nursing? List at least six points and provide an example of each. After a while, David becomes both verbally and physically aggressive. He says that 'you are the worst nurse and do not care about him and he wants to leave. He pulls out his intravenous cannula in his arm and begins to throw things around the room. 
 

-Describe de-escalation and provide an example of a de-escalation strategy
-Explain the benefits of a debriefing process and explain why it would be useful following this situation
-Your supervisor provides you with some feedback on how you handled this situation, identify at least three strategies you could use to effectively receive feedback. 
-Identify two organisational policies and procedures surrounding electronic health care records for health care personnel  
-Utilising information technology to access data has become a useful tool for nurses, but must be within the organisational policies and procedures. What are three tips to ensure that the web page is reliable?
-Nurses may be asked to lead small group meetings and discussions; therefore they need to be aware of various procedures. List six(6) procedures. 
-What are the three (3) main objectives in forming these small groups
-List six (6) communication strategies that are required to ensure that there is contribution from all participants in a group discussion, including providing and receiving feedback. 
-To ensure meetings are of value, the nurse conducting the meetings need to consider at least five (5) things?  
-What are the two (2) suggested communication strategies you can use to ensure that you understand feedback in relation to performance improvement conversations?  
-When giving balanced feedback what three step communication technique is recommended?  
-What are two strategies that demonstrate appropriate language and respectful manner when giving or receiving feedback?  

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