a.) The flexibility dimension within process mining refers to the degree of variation that a process permits True False
b.) Process control is about using the data generated by the execution of a business process in order to extract insights about the actual performance of the process and and conforming appropriately. True or False
c.) When measuring the cost of a business process, you must account for both direct and indirect costs. True or False
d.) Which of the following are explicit benefits that the use a BPMS brings to an organization?
It reduces errors during handovers of work in a process
It helps to enforce key business rules
It provides transparency during the execution of processes
All of the above.
e.) Which advantage category applies to the following incentive to introduce BPMS in the organization?:
The clients of a company complain that they can only get very shallow updates on the progress of the orders they make. The IT manager of that organization looks into the use of a BPMS to capture and provide status information on all these orders.
f.) Within conformance control flow, the ordering constraint indicates two or more tasks can't co-occur in the same case. True or False
g.) The most prominent type of BPMS is the ___. ad-hoc workflow system
production workflow system
life cycle management system
case management system
h.) Which of the following criteria are important for robust process discovery?
All of the above
i.) A ___ is a system that supports the design, analysis, execution, and monitoring of business processes on the bases of explicit process models.
j.) ___ is a technique that allows the analysis of differences across subsets of cases in a p
k.) Which of the following is NOT a typical component of a Business Process Management System?
An Enterprise Resource Planning (ERP) system
A worklist handler
An execution engine
A process modeling tool