View the step-by-step solution to:

Question

This question was created from croissants making bakery example https://www.coursehero.com/file/14199622/croissants-making-bakery-example/

14199622-357912.jpeg

https://www.coursehero.com/file/14199622/croissants-making-bakery-example/#/question/ask Here is the background

14199622-357912.jpeg

Problem 1: Professors Pearson, Fisher, Terwiesch, and Ulrich are thinking of buying a
pizza carry-out shop in West Philly and have asked you to help them evaluate the current operation. The shop, OPIM's Pizza, currently operates in a build-to-order fashion with 4
employees: an order taker who receivesfprocesses orders and does bookkeeping, a pizza tosser who prepares the pizza shell, a pizza assembler who customizes the pizza, and one
chef who supervises the placement of the pizza in the oven. The production process begins when an order is transmitted to a computer in the kitchen.
Order processing takes a negligible amount of time. It takes one half of a minute for the pizza assembler to prepare the pizza shell to give to the pizza tosser. The pizza tosser then tosses the shell for two minutes to obtain proper shape and consistency. The tossing
operation is highly skilled, and can only be performed by the tosser. It then takes one minute for the pizza assembler to customize the pizza by adding the correct sauce and
ingredients (e.g., cheese, pepperoni, mushrooms). The secret to OPIM's famous taste is a three minute wait prior to placing the pizza in the oven. This wait allows the flavors of
the ingredients to blend. After this three minute delay, the chef places the pizza in one of
six ovens (with a capacity of one pizza each) for a baking time of 10 minutes.

Recently Asked Questions

Why Join Course Hero?

Course Hero has all the homework and study help you need to succeed! We’ve got course-specific notes, study guides, and practice tests along with expert tutors.

  • -

    Study Documents

    Find the best study resources around, tagged to your specific courses. Share your own to gain free Course Hero access.

    Browse Documents
  • -

    Question & Answers

    Get one-on-one homework help from our expert tutors—available online 24/7. Ask your own questions or browse existing Q&A threads. Satisfaction guaranteed!

    Ask a Question
Ask Expert Tutors You can ask You can ask ( soon) You can ask (will expire )
Answers in as fast as 15 minutes