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Capacity Planning & Process Management :

Do you understand the typical operational

measures of a process (e.g., cycle time, resource pool capacity, process capacity, flow rate, flow time, resource utilization, etc.)?

What is the difference between the cycle time and the capacity of each resource in a process?

How do you identify the process bottleneck and how does the bottleneck dictate overall process capacity?

How do you compute the process flow rate from the process capacity and the demand rate? Can the customer be the bottleneck?

What is the difference between the flow rate of a process, the cycle time of a process, and the flow time of a process?

If the process capacity needs to be increased, how do you use the market demand to estimate the number of resources in each station that are needed?

What is the utilization of a resource pool?

How do you use Little's Law to relate the key process measures flow rate, flow time, and inventory?

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