analysis of QuikTrip. Assess the organizational layout, performance
metrics, and the technology that is used to measure performance and connect with consumers.
Using the QuikTrip case study
-Evaluate QuikTrip's operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.
-Analyze how operation management activities affect the customer experience. Select two operation management challenges and provide the solutions for confronting them.
-Examine QuikTrip's value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.
-Determine the different types of performance measurements that can be used to measure QuikTrip's service-delivery system design. Select at least two types that can be applied and provide justifications for the selection.
-Examine the different types of technologies applied to QuikTrip's service operations and evaluate how the technologies strengthen the value chain.
The specific course learning outcomes associated with this assignment are:
-Analyze the impact of operational strategies and practices on a business.
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