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1.H Ltd has a strong brand name. Which of the following resource classifications would this be included within?

Markets

Make­up

Methods

MIS


2.H is a retailer of garden furniture. It has recently been told by its major shareholders that they wish to see a one­off increase in dividends from the company next year, meaning that H needs to improve its cash flow quickly.

 

According to Rockart, which of the following sources of critical success factors (CSFs) is being described above?

The industry that H is in

Temporal organisational factors

The wider environment

The company and its position in the industry

3.HHH has stated that it wishes to ensure that it delivers 95% of goods to customers within 15 days of them placing an order.

 

Is this an example of:

A mission

A key performance indicator

A critical success factor

A vision

4.Which of the following is a primary activity in Porter's value chain?


Service

Infrastructure 

Procurement

Technology development

5.A manager at HG plc (which manufactures plasma televisions) has developed a new computerised system which will help the inventory control of finished units at HG's warehouse. She believes that this will reduce the time taken to ship these goods by around 25%.

 

Which ONE of the following primary activities with HG's value chain will the new system be directly improving?

Inbound logistics

Operations

Outbound logistics

Infrastructure

6.J wishes to link her inbound logistics activities to the outbound logistics operations of her suppliers in order to maximise efficiency.

 

Which of the following concepts is this referring to?

Value Shop

Value Driver

Value System

Value Linkage

Answer & Explanation
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