Name two systems that deliver a firm's primary products and services.
Give two examples of the design, operation, and improvement of a firm's systems.
Name three benefits of business process re-engineering.
What is the same and what is different in the implementation of e-Commerce and ERP?
Give two examples of a business with an associated manufactured product.
Give two examples of a business with an associated service product.
What are three process flow structures in a business operation?
How can project management be used in delivering new products?
List four types of focus dimensions used in operations management.
Give three methods used to develop new products with their advantages and disadvantages.
Operations management is the design, operation, and improvement of systems that create and deliver the firm's primary products and services. How does this apply to e-Commerce?
How can material requirements planning (MRP) be used in total quality management?
How the does the cycle of product quality affect operations management?
What is the relationship between operations management and material resources planning (MRP)?
Give two operations management concepts that can be used for business change.
Give two business changes requiring operations management?
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