The sales reps receive a 10 percent commission on actual purchases, not on orders, in their region. They can collaborate on a sale with reps in other regions and share the commissions, with 8 percent going to the "home" rep and 2 percent going to the "visiting" rep. For any sales beyond the rep's previously stated and approved individual annual sales goals, he or she receives an additional 5 percent commission, and additional end of the year bonus determined by management, and a special vacation for his or her family. Customers receive a 10 percent discount for any purchases over $100,000 per year, which are factored into the rep's commissions.
In addition, the company focuses on customer satisfaction with the product and service, so there is an annual survey of customers in which they rate the sales rep. These ratings are factored into the bonuses such that a high rating increases the bonus amount, a moderate rating does nothing, and a low rating can lower the bonus amount. The company also wants to ensure that the reps close all sales. Any differences between the amount of orders and actual purchases are also factored into the rep's bonus amount.
As best you can, present the logic of the business process first using Structured English, and then using a decision table. Write down any assumptions you have to make. Which technique is most helpful for this problem? Why?
Recently Asked Questions
- Consider two mutually exclusive projects, either of which would be undertaken without future replacement. Project A would cost $10 million and would save $4
- A share of stock is expected to pay a dividend of $1 in one year, and $1.50 in two years. After that, its dividends are expected to grow at a rate of 5% per
- Please refer to the attachment to answer this question. This question was created from 2013s1 assignment1.