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Chapter 9 Daphne Brocker Problem 1 MGt 655 Operations Management A manager states that his process is really working well. Out of 1,500 parts, 1,477...

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A manager states that his process is really working well. Out of 1,500 parts, 1,477 were produced free of a particular defect and passed inspection. Based upon Six-Sigma theory, how would you rate this performance, other things being equal Parts 1500 Defect Free 1477 % defect free 98.47% Chapter 9 Problem 1 Daphne Brocker MGt 655 - Operations Management December 18, 2012 A six sigma process is one in which 99.996% products is defect free.  This is not under six sigma belt.
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The following table lists all costs of quality incurred by Sam’s Surf Shop last year. What was Sam’s appraisal cost for quality last year? Annual inspection costs $155,000 Annual cost of scrap materials $286,000 Annual rework cost $34,679 Annual cost of quality training $456,000 Annual warranty cost $1,546,000 Annual testing cost $543,000 Chapter 9 Problem 1 Daphne Brocker MGt 655 - Operations Management December 18, 2012
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Module 7 Assignment.xlsx

Chapter 9 Daphne Brocker Problem 1 MGt 655 ­ Operations Management A manager states that his process is really working well. Out of 1,500 parts, 1,477 were produced
free of a particular defect and...

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