Which of the following steps can be taken by a manager so as to minimize groupthink?
encouraging group leaders to develop a stronger sense of group identity
preventing all team members from engaging in a critical evaluation of ideas at the beginning
seeking input from employees before the group leader presents his opinions
asking the group members to first focus on the positives of an alternative rather than the negatives
increasing the group size
Which of the following accurately differentiates between work groups and work teams?
Work groups involve members who have complementary skills, while work teams use employees who have random and varied skills.
Work groups are used for functions relating to areas of the external environment, while work teams are exclusively used for departmental problems and issues.
Work teams generate a potential for an organization to generate greater outputs with no increase in inputs, while work groups cannot perform this function.
Work groups are used by top-management employees, while work teams are used by lower-level workers.
Work teams represent the mere accumulation of individual efforts, while work groups generate a positive synergy within the organization.
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