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PM 430 / IS 430 Page |1 PROJECT MANAGEMENT CASE SOURCE This case is from a book by Kim Heldman entitled PMP: Project Management Professional Study...

Need help with verifying that I have filled out this Project Charter correctly.
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Kgupta - if you can't work on this, please let me know ASAP so that I can ask someone else. Thank you so much!

The case study is attached along with the project charter. Not all sections of the project charter need to be completed. Just those that apply.

PM 430 / IS 430 P a g e | 1 PROJECT MANAGEMENT CASE SOURCE This case is from a book by Kim Heldman entitled PMP: Project Management Professional Study Guide, Fifth Edition , available through the DePaul online library, Books24x7. I have modified this case by putting all relevant information for you together in one document that does not require you to flip from chapter to chapter to find the information you need. Every time you see a fat green ribbon of asterisks across the page, the case switches forward in time. I have also modified the case by only including the initial portion, since you are only being asked to write the Project Charter, and not to analyze the entire case, which runs the full length of the book. Everything you need is here. Use this information and only this information about Kitchen Heaven Retail. NEW KITCHEN HEAVEN RETAIL STORE ************************************************************************** You are a project manager for Kitchen Heaven, a chain of retail stores specializing in kitchen utensils, cookware, dishes, small appliances, and some gourmet foodstuffs, such as bottled sauces and spices. You're fairly new to the position, having been hired to replace a project manager who recently retired. Kitchen Heaven currently owns 49 stores in 34 states and Canada. The world headquarters for Kitchen Heaven is in Denver, Colorado. Counting full time and part time employees, the company employs 1,500 people, 200 of whom work at headquarters. The company's mission statement reads, “Great gadgets for people interested in great food.” Recently, the vice president of marketing paid you a visit. Dirk Perrier is a very nice, well dressed man with the formal air you would expect a person in his capacity might have. He shakes your hand and gives you a broad, friendly smile. “We've decided to go forward with our 50th store opening! Sales are up, and our new line of ceramic cookware is a hot seller, no pun intended. I don't know if you're familiar with our store philosophy, so let me take a moment to explain it. We like to place our stores in neighborhoods Page  1
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that are somewhat affluent. The plain fact is that most of our shoppers have incomes of more than $150,000 a year. So, we make an effort to place our stores in areas where those folks usually shop. “We're targeting the type of customer who watches the Food Network channel and must have all the gadgets and tools they see the famous chefs using. So, the stores are upbeat and convey a fun, energetic feel, if you will. “Our next store is going to be right here in our home area—Colorado Springs. Because this is going to be our 50th store, we plan on having a 50th grand opening celebration, with the kind of surprises and activities you might expect for such a notable opening. “Our stores generally occupy from 1,500 to 2,500 square feet of retail space, and we typically use local contractors for the build out. A store build out usually takes 120 days from the date the property has been procured until the doors open to the public. I can give you our last opening's project plan so you have a feel for what happens. Your job will be to procure the property, negotiate the lease, procure the shelving and associated store furnishings, get a contractor on the job, and prepare the 50th store festivities. My marketing folks will assist you with that last part. “You have six months to complete the project. Any questions?” You take in a deep breath and collect your thoughts. Dirk has just given you a lot of information with hardly a pause in between thoughts. A few initial ideas drift through your head while you're reaching for your notebook. You work in a functional organization with a separate projectized department responsible for carrying out projects of this nature. You've been with the company long enough to know that Dirk is high up there in the executive ranks and carries the authority and power to make things happen. Therefore, Dirk is the perfect candidate for project sponsor. You grab your notebook and start documenting some of the things Dirk talked about, clarifying with him as you write: The project objective is to open a new store in Colorado Springs six months from today. The store should be located in an affluent area. The store will carry the full line of products from utensils to gourmet food items. The grand opening will be accompanied by lots of fanfare because this is the 50th store opening.
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PM 430 / IS 430Project CharterStudent's Name goes here PROJECT CHARTER Section I. Description of the Project 1. OVERVIEW OF THE PROJECT Directions: Summarize major project objectives 2. DESCRIPTION OF BUSINESS NEED OR OPPORTUNITY Directions: Explain the business driver(s) for this project in a single paragraph or less 3. FORMAL SCOPE STATEMENT Directions: The scope statement should cover what is included in and excluded from the project 4. LIST OF SPECIFIC DELIVERABLES AND/OR MEASURABLE ACHIEVEMENTS EXPECTED AS PART OF THIS PROJECT 1
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Directions: What will there be after this project is complete that is not available now? Be specific. Adjust number of rows as appropriate. a. b. c. d. e. f. Section II. Project Factors 1. STAKEHOLDER IDENTIFICATION AND PARTICIPATION Directions: Adjust number of rows as appropriate. Stakeholder name / Stakeholder position How stakeholder will be impacted by project How stakeholder will contribute to the project 2. ASSUMPTIONS UNDERLYING THE PROJECT OR ITS PLAN Directions: Adjust number of rows as appropriate. a. b. c. d. e. f. 3. LIMITATION, CONSTRAINTS, AND DEPENDENCIES UNDERLYING THE PROJECT OR ITS PLAN
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