Acknowledgement and employee recognition is vital for Project Managers to master worldwide. In session 5, you read about the AEIOU Model of communications management within the Engleberg & Wynn textbook. Based on the scenario with Disney employees described in the paragraph below, how could verbalizing the A-E-I-O-U aide PMs in mastering effective employee communications & recognition styles of dialogue? Please answer in three full paragraphs, stressing the O (outcomes) in the AEIOU model.
"Measuring the direct impact [effective communications has] on profitability is difficult because it is only one of many factors influencing employees in every workplace. However, research studies make a persuasive case that bottom line benefits have been achieved through employee recognition. The Walt Disney World Resort established an employee recognition program that resulted in a 15% increase in staff satisfaction with their day-to-day recognition by their immediate supervisors. These results correlated highly with high guest-satisfaction scores, which showed a strong intent to return, and therefore directly flowed to increased profitability.”
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