How would you observe or obtain the performance of the food and beverages outlets?
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Question

In the class room discussion you have asked on how to evaluate the organizational performance of a food &

beverages outlet.

But a major problem or obstacle is that - you need some kind of information on the performance. In other words how would you measure that performance.

I will not tell you - as this problem is very difficult - the f&b outlets are small private businesses that do not disclose their financial reports. However, this questionnaire might help you to think of a concrete way in solving this problem.

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