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The core of a project team's mission is always to complete the project on time, within budget, and according to

specifications. And; the first step in building such a great project team is developing a mission statement so that all team members can understand and buy into it. However, conflict will occur in even the best of teams. Consequently, project managers must be prepared to deal with conflict proactively.

My questions are:

Are there lessons we can learn from conflicts in projects?

Human responses to conflict resolution include; overlook, reconcile, negotiate, mediate, arbitrate. Which of these techniques would you prefer over the other and; why?

Thank you

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