Hello, I would like help with the following questionnaire: ________ involves looking at the positives and negatives of an issue to make before making...
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Hello,I would like help with the following questionnaire:

________ involves looking at the positives and negatives of an issue to make before making a decision with those factors in mind.


a Root-cause analysis

b Mind mapping

c Brainwriting

d Force-field analysis


Which of the following should be avoided when delegating responsibilities to employees?


a ensuring the employee is capable of handling the work

b keeping apprised of every step and detail of the employee's progress

c ensuring the employee has the necessary authority to complete their task

d debriefing with the employee after task completion to ensure there are no problems


When subordinates ask for their manager's assistance even when they are capable of completing a task, this is called ________.

a reverse delegation

b repeat delegation

c micromanagement

d alternative delegation


Which of the following statements regarding negotiation is false?

a Negotiation brings two parties together to create a common understanding and expectations.

b Negotiation always creates harmony between parties, as both sides work to forge a deal that protects their interests.

c During a negotiation, neither side completely concedes to the opposing side.

d Negotiating can be a difficult process.


For adaptive teams to build trust, team members should do which of the following?

a Team members should select tasks from the tasks list that will be most easy and enjoyable for them to complete.

b Team members should try to resolve conflicts themselves before engaging an Agile team leader.

c Team members with experience handling difficult tasks should assume responsibility for all of these tasks to help the team complete iterations on time.

d Team members that are effective at handling long or difficult tasks should be assigned to handle these types of issues.


_________ is a facilitation technique that adaptive leaders may use to improve interaction among practitioners.

a Emotional intelligence

b The planning game

c Refactoring

d Brainwriting


Which of the following is not an effective leadership practice?

a using direct, unambiguous language

b providing continuous training opportunities

c transferring total accountability to the team

d establishing high expectations


Servant leadership is especially helpful in ________.

a building empowered teams

b assessing emotional intelligence

c negotiating for resources

d prioritizing the product backlog


Sakura is a project manager facilitating a conflict between two team members. She asks them to explain why the conflict started, but neither can remember. She asks if they can work out their differences peacefully, but they immediately start raising their voices and shedding tears; an important deadline was missed today, and emotions are high. Which conflict management technique should Sakura employ?

a withdraw/avoid

b smooth/accommodate

c collaborate/problem-solve

d force/direct


Joanna is a project manager who has noticed that her team does not have a clear understanding of the project's purpose and goals. Which of the following effective leadership practices can help Joanna remedy this situation?

a provide accountability and team guidance

b develop the team

c motivate the team

d the risk register


A(n) ________ project manager celebrates the team's successes and encourages team members to achieve their goals.

a collaborative

b facilitative

c ethical

d motivational


Which of the following principles is not part of the Ethical Triangle?

a individual ethics

b leadership ethics

c legality

d governance and control


Before resolving a conflict on your team, you should first ensure that the parties in conflict ________.

a meet with you one-on-one

b come to a common understanding of the issue

c seek coaching from stakeholders

d have read the project management plan


A philosophy that emphasizes encouraging and supporting subordinates in an organization so that they achieve their full potential is called:

a moral leadership

b servant leadership

c virtue ethics

d justice ethics


How are servant leadership and adaptive leadership different?

a Servant leadership can be learned by most leaders, but adaptive leadership tends to be an inherent trait.

b Adaptive leadership is a skill that can be acquired through understanding; servant leadership is a skill that can only be acquired through experience.

c Servant leadership is more of an external process that involves changes in how leaders interact with others; adaptive leadership is more of an internal process that involves changes in how leaders think about their leadership practices.

d An effective adaptive team must use adaptive leadership regularly, while servant leadership is only useful in certain situations.


Which of the following does not describe empowered employees?

a tasked with training new employees

b cross-trained to fill multiple roles

c rely on project managers for direction

d asked to prepare administrative reports


________ involves discussions to explore options and reach an agreement.

a Collaboration

b Negotiation

c Conflict resolution

d Servant leadership


Why is conflict resolution important for an adaptive team?

a Conflict resolution discourages conflicts from arising during collaboration.

b Conflict resolution ensures that conflict is dealt with during iteration reviews and retrospectives

c Conflict resolution enables team members to understand their feelings and the feelings of others.

d Conflict resolution skills allow conflicts to be identified and resolved quickly.


DeAndre is an Agile team leader who works to eliminate as many barriers to success for his team as possible. He tries to facilitate and empower the team so it becomes a high-performing unit. Which of the following interpersonal skills is DeAndre practicing?

a adaptive leadership

b servant leadership

c collaboration

d emotional intelligence


Which of the following is an effective strategy for delegation?

a abdication

b micromanagement

c reverse delegation

d none of the above


Thank you!

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