Joshua and Elaine are co-leaders of a marriage encounter group. They are both skilled family therapists and
participants' evaluations of their groups are generally very positive. Their leadership style is dominating and confrontive. When Chad and Jan, Hopi Indians, enroll in their group they feel uncomfortable with the leadership style of Joshua and Elaine. It is not consistent with their personalities or the style of interpersonal communication patterns most common in their tribe and family. When Chad and Jan express discomfort to the leaders, they remark that they seem to be using their culture and personality as a defense against exploring their issues. Soon thereafter Chad and Jan drop out of the group and refuse further contact.
Joshua and Elaine are not being culturally sensitive of the needs of their entire group, including Chad and Jan. They did not... View the full answer