Jessie is the carer of James, her 25-year-old son with intellectual
and physical disabilities and mental health issues. Jessie worked for 15 years as a social worker, but gave up her career when James was born and has been caring for him ever since. James is an outgoing young man, but he needs daily assistance with personal care, dressing, medication, meal preparation, transport, appointments and financial issues. Up until recently Jessie provided all the care for James, but Jessie's health has deteriorated and she now needs the assistance of support workers on a daily basis. Jessie has painful arthritis which is restricting her movements.
What are the examples of knowledge and skills that Jessie might possess that could complement the role of a support worker involved in the care of James.
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