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HR Director Jorge Hansen listens as the Search Committee discusses a candidate, Dr. Saryn Soysa, who they have just interviewed for the Director of...
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HR Director Jorge Hansen listens as the Search Committee discusses a candidate, Dr. Saryn

Soysa, who they have just interviewed for the Director of Nursing position. She is a heavyset,

pleasant young woman who looks even younger than her 32 years. Originally from Sri Lanka,

she has been educated in U.S. universities and is now a U.S. citizen. Dr. Soysa's credentials are

truly outstanding. She took advanced exams, graduated early from college summa cum laude

and completed advanced graduate work by studying full time on national and international

fellowships. With a doctorate from a prestigious U.S. university, this articulate young woman

has already won several research grants as well as a number of awards and honors. Her work

experience is appropriate for this position and her references laud not only her skills, but also

her personality and sense of responsibility. Her credentials are superb and by far the best of all

the candidates under consideration.

As the HR Manager listens, themes emerge from the Committee's discussion of Dr. Soysa.

Typical of the comments he hears are:

"I am concerned about her health, given that she is so overweight."

"Did you notice how much she ate at lunch!!"

"It's important that we present a good public appearance..."

"This job involves a lot of public relations; the director has a lot of public exposure."

"Too bad our benefits don't include fitness clubs or Weight Watchers!"


Essay 36 addresses a hiring issue for an HR manager (Jorge). The possible actions taken by Jorge might include the following:

Among the actions Jorge might take are:

  • hiring Saryn
  • not hiring Saryn and hiring one of the other candidates
  • not hiring anyone and reopening the search
  • creating a company policy regarding appearance
  • hiring Saryn and meeting with the staff (supervisees) to prepare them
  • having the finalists interviewed by more people
  • discussing the situation with the hospital CEO before hiring anyone

Which action(s) would you suggest as the most appropriate for the HR manager? Why?

Step-by-step answer

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