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Production processes may be classified as make-to-stock processes or make-to-order processes.
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Production processes may be classified as make-to-stock processes

or make-to-order processes. Make-tostock processes are designed to produce a standardized product that can be sold to customers from the firm's inventory. Make-to-order processes are designed to produce products according to customer specifications (Schroeder, Operations Management, 2008). In general, performance of make-to-order processes is measured by delivery time—the time from receipt of an order until the product is delivered to the customer. The accompanying data set is a sample of delivery times (in days) for a particular maketo-order firm last year. The delivery times marked by an asterisk are associated with customers who subsequently placed additional orders with the firm. (You can find an excel file named MTO.xlsx for this data) Concerned that they are losing potential repeat customers because of long delivery times, the management would like to establish a guideline for the maximum tolerable delivery time. Use a graphical method to help suggest a guideline. Explain your reasoning
DAYS 50 64 56 43 64 82 65 49 32 63 44 71 54 51 102 49 73 50 39 86 33 95 59 51 68
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