Number of Servers 1.0

Arrival Rate 7.00

Service Rate 10.00

P(0), probability that there are no customers in the system 30%

Lq, average length of the queue 1.63

W, average time in the system 0.33

L, average number of customers in the system 2.33

Wq, average time in the queue 0.23

Utilization factor of the system 70%

What is the probability that the service facility will be idle?

a).23

b).70

c).33

d).30

Also referring to this table, What is the average number of customers in the queue plus the number being served?

a).70

b)2.33

c)1.63

d).23