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A recent study reported that instructors at colleges and universities are frequently required to engage in emotional labor. Identify the situations...

A recent study reported that instructors at colleges and universities are frequently required to engage in emotional labor. Identify the situations in which emotional labor is required for this job. In your opinion, is emotional labor more troublesome for college instructors or for telephone operators working at an emergency service?  Be sure cite your sources
400 words. 4 credits
Four drive theory is conceptually different from the Maslow's needs hierarchy (as well as ERG theory) in several ways. Describe these differences. At the same time, needs are based on drives, so the four drives should parallel the seven needs that Maslow identified (Give in the hierarchy and two additional needs). Map Maslow's needs onto the four drives in fourdrive theory.
400 words. 4 credits

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